The South African Call Centre Industry in the 21'st Century

(Written by Niels Kjellerup Editor and Publisher on May 15th 2002).

At the Yearly CCNG Awards Gala Dinner on May 11, 2002 Rod Jones (Known as Mr Call Centre in SA) gave this powerful overview presentation of the Call Centre Industry in South Africa .

1. Here's Mr Rod Jones's manuscript  &

2. Here are some photo's from the CCNG Awards Dinner.

1. Rod Jones with  Litsa Roussos (CEO of Emmanuels Recruitment)

Litsa celebrates winning the 'Recruitment Agency' of the Year award.


2. Sheila, Rod J, Litsa and Fran (Quest & Emmanuels side by side)


All smiles, no claws to be seen... representing Quest & Emmanuel, the two leading SA call centre recruitment companies.

3. Michelle, Annelee (Sales Manager Didata CIS) & Allison

 Looking good - the SA Call Centre Industry in party Mode

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