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Great Web Page!!! for info on the Call Centre Market. I head up the Call Centre Management side for a recruitment company in the UK. I am looking to place candidates from the UK to foreign countries like Denmark and Australia. Does anyone have any good contacts for me - If so e-mail me on Steve@farlowandwarren.co.uk
Steve Usher <Steve@farlowandwarren.demon.co.uk>
Farlow & Warren
- Wednesday, December 09, 1998 at 01:12:18 (EST)

I had no idea such a site existed ... thanks... suddenly I don't feel quite so isolated. Would love to hear how others have coped with the demands of shiftwork ... on supervisors and staff.
Trish <trishbyrne@hotmail.com.au>
Australian Communication Exchange
- Sunday, December 06, 1998 at 16:46:48 (EST)

Great site - beats a number of others I have investigated. I am interested in hearing from any call centre managers who would like to be involved in a study project I am about to undertake. The project will be on call centre training and performance appraisals.
QUT, AWE student
- Sunday, December 06, 1998 at 14:55:15 (EST)

Your site is very helpful.
Eric Santos <jerc.santos@usa.net>
- Thursday, December 03, 1998 at 16:03:28 (EST)

Very helpful. Glad to see many of us share the same interests/concerns.
Verity Seldon Dimock <verityd@fox.nstn.ca>
Canada Life Casualty
- Thursday, December 03, 1998 at 07:49:50 (EST)

Great site, anyone got any good call centre team building activities. I would be also interested in any sites that may have same. Thanks
John White <whitejd@bigpond.com>
Yellow Pages Direct
- Wednesday, December 02, 1998 at 00:27:02 (EST)

Interesting site, especially for comments from around the world. I was looking for information about call centres in Denmark - anyone got any contacts? I am particularly interested in motivation, retention and attrition of call centre agents in the UK and Denmark for an MBA dissertation. All info welcomed - in English eller paa dansk.
Steve Rothwell <steve.rothwell@mailexcite.com>

- Tuesday, November 10, 1998 at 02:09:54 (EST)

Wonderful sight with valuable reference informationa and news etc. Thoroughly enjoyed browsing. Thank You
Nancy Major <majornancy@sympatico.ca>
TELUS Corporation
- Friday, November 06, 1998 at 12:32:54 (EST)

A good resource of information for call center managers. Mahalo! (Thanks!) Bill Sthay VP Reservations & Yield Mgt. Outrigger Hotels & Resorts 2375 Kuhio Ave. Honolulu, Hawaii 96815 (808) 921-6851 - voice (808) 921-6899 - fax bill.sthay@outrigger.com - email Website: www.outrigger.com
Bill Sthay <bill.sthay@outrigger.com>
Outrigger Hotels & Resorts
- Tuesday, May 06, 1997 at 04:46:39 (EST)

Niels, Well done. It's great to see a site with so much relevant information. As a committee member of the ATA I will ensure that our members know where to find your site. I'm sure you will get a lot more hits from SA soon. Again, well done.
Brian Bishop <accu@ozemail.com.au>
Australian Central Credit Union
- Wednesday, April 23, 1997 at 17:41:40 (EST)

This is very smart. It really does show the joining of new technologies to communicate directly with an audience.
Wayne Derwin <wderwin@ozemail.com.au>

- Thursday, April 17, 1997 at 12:40:25 (EST)

Niels, sites like this are a great way for all of us in this marketplace to swap ideas and learn from each other. Yours is a growing knowledge base and reference point where we all can participate in its development. Tim
Tim Purcell <timp@sni.com.au>
Siemens Nixdorf Information Systems
- Wednesday, April 09, 1997 at 10:53:44 (EST)

Neals, It looks great.... can't wait for Lucent to be included.
Marie Evans <mevans@gbcssyd.attmail.com>
Lucent Technologies
- Tuesday, April 08, 1997 at 15:56:56 (EST)

I'm current chairman of ACTIUS - the Association of CTI Users and Suppliers - based in the UK but with a growing WW membership (including Australia). Our home page is at http://www.actius.org.uk. Thanks Niels for pointing to us! I'll add a complementary pointer back to your stuff, which I'm sure will be of interest to our members. Cheers, Bob.
Dr Bob Mann <bob_mann@uk.ibm.com>
IBM CallPath Development, Hursley Park, UK
- Friday, April 04, 1997 at 17:52:58 (EST)

Great site. As spronsoring director (telebusiness) of the SA DMA we are looking at sites in order to design our own. Looking forward to meeting (in an electronic sense!) aur Aussie cousins. Drop me an e Bruce!
Rod Jones <rodjones@icon.co.za>
Tele Facilities (Pty) Ltd
- Sunday, March 30, 1997 at 06:29:19 ()

Great to find a call centre site with some interesting info, keep it coming.
Christine Kriticos <elders@insurance.com.au>
- Thursday, March 27, 1997 at 08:08:35 ()

It is great to see a well presented Australian site for Call Centres. Look forward to seeing how it grows and develops.
Gail Woodgate <gwcpl@crafti.com.au>
Gail Woodgate Consultancy Pty Ltd
- Saturday, March 22, 1997 at 09:09:22 ()

Excellent start Neils, Keep up the great work. Lets also discuss swaping member discounts between the ATA (American Telemarketing Association) and the ATA (Australian Telemarketing Association)
Jon Kaplan <Kapjon@aol.com>
TeleDevelopment Services
- Friday, March 21, 1997 at 03:52:03 ()

You beauty guys - good site; I'll put the word around my committee tomorrow and get you some more hits
Mike Feeney <mike@marketsmart.co.nz>
MarketSMART Ltd
- Wednesday, March 19, 1997 at 12:42:39 ()

This is just what I have been looking for. It is a great site and thanks for creating it.
Sonya McMillan <mcmillan@globec.com.au>
- Sunday, March 16, 1997 at 23:37:48 ()

I've had a 'long' day at the Telebusiness Expo... Great site !!!
Michael Stelzer <stelzer@ozemail.com.au>
POINT Info Systems - 0412 615 602
- Thursday, March 13, 1997 at 22:17:52 ()

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